Returns & Exchanges
At Go Easy, we want you to love your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. If you are not completely satisfied, we are here to make the exchange or refund process as simple as possible.
Initiate Your Request
Log into your Go Easy account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the package is securely sealed to prevent damage during transit.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a free pickup.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing